Frequently Asked Questions

Ordering & Shipping

How long does shipping take?
Orders typically ship within 3-5 business days. Delivery times vary depending on your location.

Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times depend on the destination.

Can I track my order?
Yes, once your order ships, you’ll receive a tracking number via email.

What if my order is lost or delayed?
While rare, delays can happen. If your order hasn’t arrived within the estimated timeframe, please reach out to us.

Returns & Exchanges

What’s your return policy?
We accept returns within 14 days of delivery for unused items in their original condition.

How do I initiate a return?
Visit bohemiansjewelry.com and follow the return instructions.

Do you offer exchanges?
Yes, we can exchange items for a different size or style, subject to availability.

Product Care

How do I care for my jewelry?
Avoid exposure to water, chemicals, or harsh environments. Store in a dry place when not in use.

Is your jewelry tarnish-resistant?
Our pieces are designed to resist tarnishing, but proper care will extend their lifespan.

Materials & Quality

What materials do you use?
We use high-quality metals and ethically sourced materials. Each piece is crafted for durability and style.

Is your jewelry hypoallergenic?
Most of our items are nickel-free, but if you have specific allergies, check the product details.

Payment & Discounts

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

Do you offer discounts or promotions?
Yes! Subscribe to our newsletter at bohemiansjewelry.com for exclusive offers.

Custom Orders

Can I request a custom piece?
We occasionally accept custom orders. Contact us for availability and pricing.

Do you do wholesale or bulk orders?
For wholesale inquiries, please reach out to us directly.